SKU: 700415557
The 1600 Series IP Telephones - Avaya one-X™ Deskphone Value Edition is a family of cost-effective IP Telephones that deliver familiar features at an attractive price point for customers with basic communications needs. The family includes a portfolio of phones designed to meet a range of end-user needs including the call center. Designed as a stand-alone portfolio, these telephones may be intermixed with other Avaya IP telephones, especially the Avaya one-X™ Deskphones (9600 series). Combining the features of traditional telephones and the latest in telephone user experience, 1600 Series IP Telephones - Avaya one-X™ Deskphone Value Edition telephones provide critical capabilities not often found in competitively priced models
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| Model |
1603 |
1608 |
1616 |
| Number of Line appearances/feature keys |
3 |
8 |
16 |
| Softkeys |
0 |
3 |
3 |
| Feature/Function Display Size |
2 lines x 16 characters |
3 lines x 24 characters |
4 lines x 24 characters |
| Speakerphone |
2-way |
Full duplex |
Full-duplex |
| Integrated Headset Jack |
No |
Yes |
Yes |
| Expansion Module Capable |
No |
No |
Yes |
| MSRP |
$139 |
$249 |
$299 |
Comprehensive telephone features not typically found in similarly priced competitive models
The Avaya one-X™ Deskphone Edition models include many features typically found only in higher end, more expensive, enterprise class telephones. These features include a bright, backlit display, support for multiple call appearances, 2 way speakers, dual lamp LEDs, fixed feature keys, and a context sensitive user interface with soft keys.
Cost Effectiveness. The end users gain access to a feature rich telephone, but at a very attractive price point.
Familiar User Interface
Especially for those users accustomed to traditional digital telephones, Avaya one-X™ Deskphone Value Edition models feature a familiar telephone user interface.
- Fixed feature keys for common functions such as conference, transfer and hold.
- Dual lamp LED's provide explicit status of line appearances and feature keys.
- Context sensitive displays and soft keys.
End users enhance productivity via familiar telephone features and the latest generation of telephone enhancements such as a context sensitive display, integration with a local contacts list and call logs.
Reliability and Performance
Avaya one-X™ Deskphone Value Edition models feature the same security, reliability and performance Avaya is known for.
Decision makers can feel confident and secure about their choice to go with the cost effective Deskphone Value Edition family for their telephone needs.
16CC Purpose built for the Call Center
The 16CC Agent Deskphone provides Automatic Call Distribution (ACD) agent features and capabilities not often found in competitively priced agent models. The 16CC combines traditional agent features such as LED buttons and fixed feature keys with today's latest SIP deskphone enhancements including softkeys, a navigation wheel and a context sensitive agent interface.
It provides expanded ACD agent functions at an attractive price